Normalize your data in
a single pane view
NOCs and SOCs usually use several systems to monitor and analyze all the install base. Having different elements for different customers makes it difficult to provide snapshots and analytics about the current status.
Viewtinet, thanks to its product Viewtilog, can integrate all the different data assets in a single pane view. Not only it can integrate data directly from the sources (Syslog from firewalls, SNMP from switches, etc.) but also integrate data from tools that have already aggregated data (like SIEMs, NPMs, etc.) or even existing databases.
In one single instance,
Install only one instance of Viewtisight and provide each tenant the capability to visualize only its data. You can then give access to each tenant to a live multitenant data portal. This provides end-customer a real-time interactive dashboard that helps to give value to the services that are being provided and avoid churn.
In fact, the multitenancy capabilities of Viewtinet are unique: thanks to its architecture, each tenant may have different roles and users. You can even give permissions to create new dashboards, or limit to view only.
Some organizations are not comfortable providing a live portal to end-customers. Still, they want to give insights and KPIs about the current services. Consequently, they invest a lot of resources to create manual weekly or monthly reports.
Viewtisight can create automatic reports, completely customized, to provide each customer insights about their data. Configure the look & feel to match your company branding.
Integrate it inside your existing
multitenant portal with iFrames
In case you are already using a customer portal, you can integrate Viewtinet reports and dashboards within it. Both for custom-made portals or SaaS portals, like Salesforce, Viewtinet integrates using iFrames.
Viewtinet also covers the needed integrations to provide a single sign-on. On the whole, it is the perfect add-on to enrich your portal with useful insights and observability.